Four problems
every coffee machine workshop knows.
Customers have to haul the heavy machine halfway across the city
A drop-off partner at the café around the corner – the customer travels 200 metres. You collect in batches.
"Is my Jura ready yet?" – 20 times a day on the phone
The AI answers calls, knows the status and answers the standard question itself.
Brew unit, grinder, heating element – different diagnostic steps for every model
A knowledge base per brand and model. Your AI uses it too when it answers customer questions.
Order volume that swings strongly with the seasons (Q4 explodes)
A rota with weekly templates. Extend shifts without a spreadsheet.
Jura GIGA, DeLonghi PrimaDonna,
Saeco GranBaristo – all documented.
One database per brand and model with photo guides, wear part lists and typical fault patterns. New staff get up to speed faster. Your AI phone assistant uses the same database to give customers competent answers.
- Photo editor with arrows and markings for components
- Full-text search across all models and guides
- Links to spare parts and suppliers
High repair value,
stable through the seasons.
Average repair value: ~€220 (Plan B experience 2026). 5 active drop-off partners × 12 orders a month = ~€50,000 additional revenue a year.
One licence.
Your growing network.
You pay a small monthly licence and get a network of drop-off partners that works for you. Cafés, kiosks and late-night shops around the corner join for free – and only earn when you earn: 10% commission per completed repair. Every new drop-off partner brings you more orders. No branch, no advertising, no new staff.
Software subscription.
Growth built in.
One licence for the complete workshop software. Orders, invoices, quotes, customers, DATEV and Lexoffice integrated. AI phone assistant available as an option. Every drop-off partner you connect widens your catchment area.
Free of charge.
10% commission per order.
Cafés, coffee roasters, concept stores, kiosks, late-night shops. Take in devices on site, photograph them, hand them over. The workshop collects and repairs, and commission is paid automatically. More margin than a DHL parcel. More footfall, too.
Three levels.
By number of staff and drop-off partners.
An AI answers your
calls around the clock.
German-speaking voice, your own phone number, answers status questions and takes appointments. You choose how many minutes you need. Can be combined freely with any workshop plan.
The first 25 workshops
build Qunoo with us.
We select the first 25 workshops by hand. Those who take part keep founding prices permanently, have a say in the roadmap and are named in our marketing.
- 50% discount on the phone assistant base fee in the first year
- Your bug reports and feature requests go onto the roadmap first
- Named in our marketing – logo on the landing page
- Founding prices stay permanently
Every new drop-off partner
scales revenue, not costs.
Example calculation based on Plan B data for Q1 2026: ~12 orders a month per active drop-off partner.
from 1 drop-off partner
from 5 drop-off partners
from 10 drop-off partners